Overview

Client: Janitorial / facility supplies distributor
Catalog: 8,000+ SKUs
Customers: Offices, facilities
Challenge: Recurring bulk orders

Problem

• Customers placed recurring orders manually
• High volume of repeat purchases
• Orders managed via email and spreadsheets
• Inefficient ordering workflows

What We Built

• Reordering workflows for recurring purchases
• Bulk ordering interface
• Simplified product structure
• Account-based pricing

Outcome

• Faster recurring orders
• Reduced admin workload
• More consistent purchasing behavior

Key Takeaway

Recurring orders should be automated—not manually repeated.